Privacy Policy

Who we are

Sticks n Stones (“we”, “us”, “our”) operates this website and provides food, events and booking services. Our registered address is [your business address]. You can contact us at hello@sticksnstones.ie.

Personal data we collect

• Bookings & purchases: name, contact details, event info, order details, payment status (payments themselves are processed by our payment provider).
• Communications: emails, messages and the content of enquiries.
• Website usage: device data, pages viewed, actions taken, and cookies/identifiers (see “Cookies & preferences”).
• Operational data: logs necessary for security, fraud prevention and troubleshooting.

How we use your data (lawful bases)

• Provide services & fulfil bookings (contract).
• Customer support & account administration (contract/legitimate interests).
• Safety, security & fraud prevention (legitimate interests/legal obligation).
• Analytics & site improvement (consent where required).
• Marketing (consent; you can withdraw at any time).

Sharing your data

We share data with trusted processors who help us run our business, for example:

• Hosting & CMS (e.g., WordPress/hosting provider)
• Payments (e.g., Stripe/PayPal)
• Booking system (our embedded booking plugin)
• Analytics/marketing tools (only if you consent)

We require these providers to protect your information and use it only for our instructions. We also disclose data where required by law.

International transfers

Where data leaves the EEA/UK, we use appropriate safeguards (e.g., Standard Contractual Clauses) as required by law.

Retention

• Bookings & invoices: 6–7 years (tax & accounting).
• Support communications: up to 24 months after resolution.
• Analytics identifiers: 6–24 months (if consented), or sooner if you reset preferences.

Your rights

Subject to conditions and exemptions under GDPR/UK GDPR, you can request access, correction, deletion, restriction, portability, or object to certain processing. You can withdraw consent at any time in Cookie Preferences. You also have the right to complain to the Irish Data Protection Commission.

Cookies & preferences

We use necessary cookies to run the site and optional cookies for analytics/marketing (only with your consent). Manage choices any time at Cookie Preferences.

Children

Our website isn’t intended for children under 13. We don’t knowingly collect personal data from children online.

Security

We use technical and organisational measures appropriate to the risk (access controls, encryption in transit, hardened hosting, minimisation). No method is 100% secure.

Changes to this policy

We may update this policy from time to time. Material changes will be highlighted on this page.

Contact us

Email: hello@sticksnstones.ie

This notice describes our current practices and supplements information provided at the point of collection.